Read the latest insights, opinions, and best practices from the GTM experts at FindingFrission!
Seamless handoffs between sales, onboarding, and customer success are critical to delivering a consistent customer experience and unlocking long-term growth. This post explores where friction typically occurs and outlines actionable strategies to drive retention through structured transitions, shared accountability, and early customer value.
In 2025, the most sustainable growth will come from being the brand people think of first, not the one they found in a sidebar ad. Buyers are craving trust and authenticity. Channels are crowded. Attribution is foggy. And the most underrated growth lever in B2B right now? Brand. Build it. Invest in it. Defend it. Because if people don’t believe in your brand your performance ads are just noise.
The dark funnel isn’t new—it’s just finally being named. It’s where trust is formed, where awareness grows, and where decisions begin. The brands that win in 2025 will stop obsessing over what they can’t track—and start investing in being present, consistent, and influential where their buyers are making up their minds. Even if it’s in a group chat you’ll never see.
Welcome to the B2B Creator Era where your customers don’t just want content, they want character. They don’t care how many awards your homepage has. They care whether your RevOps lead can break down pipeline acceleration in plain English without sounding like a robot trained on buzzwords and messy script.
Will the long tail of Retail Media shrink in 2025? Despite concerns about limited budgets, Retail Media Networks (RMNs) operate differently from traditional media. This post highlights four reasons why RMNs’ long tail is sustainable. For mid-market retailers or those launching an RMN, discover why 2025 is the time to embrace Retail Media.
AI is revolutionizing sales by automating tasks, enabling personalized, trust-based relationships. It empowers teams with insights and tools like generative proposals, complementing human connection for hyper-relevant solutions and long-term success.
